ServiceNow

ServiceNow is a delivery channel for DAM Alerting: when a rule fires, ALTR opens a record in a ServiceNow table, defaulting to the incident table. ALTR authenticates to ServiceNow using either basic auth or OAuth.

Connect ServiceNow from the notification integrations grid, the same as any other provider; see Notification Integrations for how to add, edit, test, and delete a connection. To set up the receiving side in ServiceNow — obtaining API credentials for basic auth or OAuth — follow ServiceNow’s own Table API documentation.