Manage Administrators
Administrators are users of ALTR's platform. Any administrator can view the list of administrators who have access to your organization. A role is assigned to an administrator, which controls the level of access they have to ALTR and impacts how a given account can be managed. There are two options:
Administrator—Can perform most actions in ALTR, such as configuring data sources, connecting columns, and configuring security policies.
Super Administrator—Have the same privileges as the Administrator role, but can also configure SSO, SCIM, and API keys. Users with the Super Administrator role can only be deactivated by contacting ALTR Support.
Note
When a Super Administrator creates an API key, all actions performed by that API key will be associated with that Super Administrator's account.
Note
If your organization uses cross-domain Identity Management (SCIM) to manage ALTR administrative accounts, you must go through your SCIM provider to add accounts.
To add an administrator (i.e., a user) to ALTR:
Select → in the Navigation menu.
Click the Add New button.
Enter the administrator's First Name.
Enter the administrator's Last Name.
Enter the administrator's Username. This is used to log into ALTR. Usernames are case-sensitive. To change the username after the account is created, contact ALTR Support.
Enter the administrator's Email address. Notifications and account operations, such as resetting the password, are sent to this email address.
(Optional) Enter the administrator's Phone number. This is only used for SMS-based two-factor authentication.
Select a Role to determine the level of access the administrator has in ALTR: Administrator or Super Administrator.
Click the Add Administrator button.
Once an administrator account has been created, Name and Phone can be updated. If the Role is Administrator, you can update the Role to Super Administrator. If the role is Super Administrator, you must contact ALTR Support to downgrade the Role to Administrator.
To edit an administrator:
Select → in the Navigation menu.
Click the Administrator to edit.
Update applicable fields.
Click Update Administrator.
If a user no longer needs access to ALTR or needs access temporarily removed (e.g., they are taking a leave of absence), you can deactivate the account.
Super administrators can deactivate/reactivate administrator accounts. To deactivate or reactivate a super administrator account, contact ALTR Support.
Note
If your organization uses cross-domain Identity Management (SCIM) to manage ALTR administrative accounts, you must go through your SCIM provider to deactivate and reactivate accounts.
To deactivate or reactivate an administrator:
Select → in the Navigation menu.
Click the administrator to open the View/Edit Administrator drawer.
Click the Deactivate Administrator or the Reactivate Administrator button.